Our address for Snail Mail orders is:

E-mail:  smallbearelec@ix.netcom.com

We don't have staff to respond to telephone requests, but all e-mail is answered as quickly as possible.
If you're having a problem with an order, you can leave a voicemail message at 718-247-9402, and we will respond when the office reopens on the next business day.

Office Hours:  Monday through Friday  9AM - 5PM except holidays.  Orders and emails received outside of these hours will be processed / responded to when the office reopens on the next business day.

Please Note: We are an on-line-only business; the above address is Park Slope Copy Center, which is our mail drop. However, local customers and visitors to New York can pick up orders there. Just place an on-line order and let us know in a  separate e-message that you want local pickup. We will make arrangements with you.